Your feedback is valuable to this practice. Please feel free to talk to our staff or write to us about your concerns. Our practice Manager, Christine, will handle your comments appropriately. In the situation where complaints have not been resolved to the patient’s satisfaction, the patient is able to discuss this with the principal of the practice, or contact The Health Services Commissioner. 30th Floor, 570 Bourke St, Melbourne 3000. Phone: 03 8601 5200.